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Contact
Privacy questions, copyright notices, and product issues. We reply by email — no phone support.
How to reach us
Use this page for privacy questions, copyright notices, and product issues. We do not offer phone support.
Send the form below, or email contact@prolampxtools.com directly. Include the job id from your dashboard if the question is about a cloud file.
contact@prolampxtools.comWhat to include
For a cloud job: the 16-character job id, the app you used, and what went wrong. Do not attach the original media unless we ask.
For privacy or account deletion: the email on the account and a clear request. For a copyright complaint, use the Copyright page instead of this form.
For cookie or advertising questions, start with Privacy and Cookies. We reply by email; we do not offer phone support.
Response time
We read every message that reaches the contact inbox. Product and privacy questions are handled in order. Include enough detail that we can find the job or page you mean without a long back-and-forth.
Send a message
Goes to contact@prolampxtools.com. We usually reply to the address you enter below.